This privacy statement describes how we use data relating to anyone who registers with us to be a buyer or prospective buyer (“you”) at an auction managed by us (“Auction”). “We” or “us” are Wyles Hardy & Co Limited, a company which is registered in England with registered number 2598566 and whose registered office is at 9 Bonhill Street, London, EC2A 4DJ, England.
If you have any questions, comments or suggestions about the way in which we use your personal data or if any of your personal data changes, please e-mail us at firstname.lastname@example.org, telephone us at +44 (0) 1442 832234 or write to us at Ley Hill Road, Bovingdon, Hertfordshire, HP3 0NW.
We will endeavour to maintain the confidentiality and security of your data.
Collecting your data
We collect the following data about you when you apply to register for eligibility as a buyer at an Auction and whenever you provide updated details to us: your name, address, telephone numbers (including mobile), e-mail addresses, payment card details (where applicable) and type of products that you are interested in buying. We may obtain other information from you for security purposes in order to verify your identity. We also allocate usernames, passwords and paddle numbers for you and issue replacement usernames, passwords and paddle numbers. Further, we may collect and record photographs, moving images and sound involving your participation in any aspect of the Auction.
You must only submit to us information which is accurate and not misleading about yourself and you must keep it up to date or inform us of changes.
Our use of your data
We use the information which you provide to us or which we collect so you can have access to the areas of our Auction service for which you are eligible to use or participate. We also use your data in case we have any queries, for billing, to verify identities, for security, to solve disputes and to provide a quality service.
Furthermore, we may also use your personal data for the purposes of surveys and improving our websites and services.
If you give us your prior consent, we may use your data in order to send you newsletters, publications or information about our websites or our services or changes to them. In addition, if we have your prior consent, we may use your data to tell you about our other products, services or events which we think would be of interest to you and those of our business partners. If you would like to stop receiving details about our service, websites, products or events, please send us an appropriate email explaining this to email@example.com.
Third parties and Links
We disclose your data to third parties where necessary to provide the Auction service (whether in an auction room, on the telephone, electronically or by any other means), for example to third parties with whom we jointly provide an Auction.
We may also pass on your details to a vendor who is selling a product for which you have placed a bid or to financial organisations for processing your payment card details for payment.
We may transfer our databases containing your personal data if we sell our business or part of it.